
Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi alb1 and Welcome to the community!
Sorry to hear that Candy Crush won’t open after installation. Here are a few things you can try to fix it:
Restart your device – Sometimes a simple restart can help.
Check for updates – Make sure both your device software and Candy Crush app are updated to the latest version.
Clear cache (Android only) – Go to Settings > Apps > Candy Crush > Storage > Clear Cache.
Check storage space – If your device is low on storage, the game may not open properly.
Reinstall the game – If the issue continues, uninstall and reinstall Candy Crush (but note that any unsaved boosters may be lost).
If none of these steps work, let us know what device you’re using, and we’ll do my best to help ☺️
I am using windows 10 on my computer.