
Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hey there and sorry to hear that, do you get any specific error message?
It could be that your internet connection is not stable, please try to switch either to or from WiFi to roaming internet to see if it solves the issue.
It's also recommended that you check both the game and device for updates in case there's any pending ones that you need