Inventory missing on my new phone

Gracemildred

I saved my game on my old phone and logged in to my account on new phone. It brought over my gold bars but not my inventory. How do I fix this?

QueenB

https://community.king.com/en/candy-crush-saga/discussion/489511/inventory-missing-on-my-new-phone

Hi @Gracemildred and welcome to the community!

Gold Bars are saved to your account, so they transfer when you log in on a new device. However, boosters and lives are stored locally on your device, which means they don’t transfer when you switch phones. Unfortunately, this means there’s no way to recover them on your new phone.

If you still have access to your old device, you can continue playing there to make use of any remaining inventory before fully switching over.

Let us know if you have any other questions! 😊🍬

QueenB

https://community.king.com/en/candy-crush-saga/discussion/489511/inventory-missing-on-my-new-phone

Hi @Gracemildred and welcome to the community!

Gold Bars are saved to your account, so they transfer when you log in on a new device. However, boosters and lives are stored locally on your device, which means they don’t transfer when you switch phones. Unfortunately, this means there’s no way to recover them on your new phone.

If you still have access to your old device, you can continue playing there to make use of any remaining inventory before fully switching over.

Let us know if you have any other questions! 😊🍬