Eu não fiz compra nenhuma

Graoliveira426

Eu não fiz compra nenhuma

QueenB

https://community.king.com/en/candy-crush-saga/discussion/489523/eu-nao-fiz-compra-nenhuma

Hi @Graoliveira426,

If you didn’t make a purchase but were charged, it’s important to check a few things:

Check your purchase history

• For Apple (iOS): Open Settings > Tap your Apple ID > Media & Purchases > View Account > Purchase History.
• For Google Play (Android): Open Google Play Store > Tap your profile > Payments & subscriptions > Budget & history.

Check if someone else made the purchase

• If you share your device with someone, it’s possible they made a purchase accidentally.

Contact Player Support for further help

• Open the game and go to Settings (gear icon).
• Tap the "?" (Help Center) and select Purchases & Gold Bars.
• Scroll down and select "Contact Us" to report the issue.

If the purchase was accidental or unauthorized, you may also be able to request a refund through Apple or Google Play. Let us know if you need any help!