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I want tI want to retrieve my data of candy crush which got deleted

sheetal8
sheetal8 Posts: 1

Newbie

I want to retrieve my data of candy crush

Answers

  • QueenB
    QueenB Posts: 15,813

    Hi @sheetal8,

    If you lost your Candy Crush progress, don’t worry! You can try these steps to recover it:

    Check if you're logged into the correct account

    • If you saved your game with a King or Facebook account, log in using the same credentials.
    • Go to Settings (gear icon) and check if you see an option to log in.

    Manually sync your progress

    • If you played on another device before, log in there and check if your progress is intact.

    Contact Player Support if your progress is still missing

    • Open the game and go to Settings > Help Center (?) > Game Progress.
    • Select "Lost Progress" and follow the steps.
    • If needed, tap "Contact Us" which you will find at the bottom of the article.

    Let us know if you need help with any of these steps! 😊

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