Unable to connect with facebook

Question

why am I unable to connect candy crush with my facebook account

QueenB · Answer

https://community.king.com/en/candy-crush-saga/discussion/489584/unable-to-connect-with-facebook

Hi @nani5,

If you’re unable to connect Candy Crush to your Facebook account, try these steps:

Check your internet connection – Try switching between WiFi and mobile data.
Make sure Facebook is updated – Go to your app store and update the Facebook app.
Log out of both apps and log back in

* Log out of Facebook and Candy Crush.
* Close both apps, then reopen and try logging in again.

Clear cache (Android only) – Go to Settings > Apps > Candy Crush > Storage > Clear Cache.
Try connecting through a browser

* Open Facebook in a web browser, log in, then open Candy Crush and try connecting again.

If the issue persists, you can contact King Support through the game:

Open the game and tap on the gear icon (⚙️ Settings).

Tap on the question mark (?) to open the Help Center.

Choose "Connection Issues", then scroll down and tap "Contact Us".

Let me know if you need any further help! 😊🍬