
Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi there,
I understand you're not able to make in-game purchases and use in-game Gold Bars.
Please follow the steps below:
• Open your Google Play purchase history
• Check if you find a purchase that is asking you to cancel or authorize it
• Cancel this purchase
• Restart your game
In order to avoid this in the future, please make sure you avoid using third-party payment methods.
If you're using PIX, please check this article here:
Have a nice day!