All Stars Event not available despite meeting conditions

henkie81

In the Netherlands here. Nothing to see about the event in CC Saga.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/491229/all-stars-event-not-available-despite-meeting-conditions

Hello @henkie81🤗 A Warm Welcome to the King Community!

Are you playing the game on a mobile device or the App version on Windows 10/11?

If so, I would suggest you to send a complaint to the Player Support team through the game App and seek their assistance.

If you need further assistance, please let me know by typing below🍫🍬🍫

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/491229/all-stars-event-not-available-despite-meeting-conditions

The only explanation any of us have received from a King representative about players not seeing the event is this, which is a quote from King Admin staff @Snow_Rider :

"Hey there! Players from eligible countries who are at the end of the map should still be able to access All Stars. But there are a few reasons why you might not be seeing it:

1️⃣ Test Groups – Even if you're in an eligible country, some players may not be included due to testing limitations.
2️⃣ Account Inventory – To prevent unfair play, the system may block accounts flagged as potentially suspicious based on inventory activity.
3️⃣ Using a VPN – If you're connected to a VPN, it might interfere with event eligibility.
4️⃣ Device Time Settings – Changing your device's time settings to a date outside of the tournament period can also cause issues."

henkie81

I am playing on the latest version of the Android app.

The only reason could be the testing reason. Which sounds like bs anyway

henkie81

Still no All Stars Event here. Please help and get me on it!