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I qualified the first round but for some reason leadership board is not appearing and can't play first knockout.
Please help!
There were two rounds to the 2nd chance round starting April 7th. The Hub did not make this clear, but the Terms and Conditions did:
Second Chance 2 Round 1:
5.6.12. Where Participants: (i) are unable to collect sufficient amounts of All Stars candy in previous Stages, or (ii) have not yet participated in any of the previous Stages, Participants may be offered a chance to pass to Stage 4 through the Second Chance Rounds: Second Chance 2 Round 1 and Second Chance 2 Round 2. Collect the All Stars candy and finish first place in a Tournament Leaderboard in Second Chance 2 Round 1 to reach Second Chance 2 Round 2.
5.6.13. Event Timings: Second Chance 2 Round 1 is scheduled to take place between 09:00AM EDT 7 April - 09:00AM EDT 8 April 2025.
Second Chance 2 Round 2:
5.6.14. Collect the All Stars candy and finish first place in a Tournament Leaderboard in Second Chance 2 Round 2 to pass to the Stage 4 (Final Knockouts Round 1).
5.6.15. Event Timings: Second Chance 2 Round 2 is scheduled to take place between 03:00AM EDT 9 April - 03:00AM EDT 10 April 2025.
You had to win both rounds to get to the final knockouts.
This happened to me today too !
I qualified yesterday , and today its standing that I'm still in knockout.
But yesterday I got ticket .
Not fair , they need to fix this problem !!!
@rmoghul thanks for the additional details and ID.
It looks yeah you were going to have a chance on the 2nd chance round according the image. Is it still not showing in your game?
Could you please Contact Support directly so that we can further try to help you. Thanks!
Hi @Kevin_
»»» Since the profile icon displayed does not reflect the one from the previous images you shared where your Facebook image was showing instead.
I had changed my profile picture from my FB pic to this - but it's FB connected.
BTW shared both King and FB connected UIDs above.
Hi @Kevin_ here you go
Facebook Connected User ID: *******
King Connected User ID: *******
BTW all star progress has disappeared again :(
I had this msg shown in the morning
Hi again @rmoghul, from the screenshot you shared it shows that you had qualified the first stage, but how long ago did you saw this screen? Since the profile icon displayed does not reflect the one from the previous images you shared where your Facebook image was showing instead. Could you please share with me the User IDs you are able to see both when Facebook connected and when King connected. How can I find my player ID?
Also during past days, I was notified with these messages but never had all star progress.
Anxiously waiting for your response @Kevin_
Hi @Kevin_ no worries and thanks again for getting back to me. As i said I use my facebook account to sync my progress. I had also created a King account "******@gmail.com"
I tried syncing my accounts by logging out of Facebook account and logging back with King account but they don't sync up and I was showing level 1 when logged into using King account.
But when I used my Facebook account I was shown this
Does this mean I will be getting my all star progress back?
Sorry with taking long getting back to you. I appreciate your confirmation. Could you please share with me your in game User ID?
Hi @PummyRaj @Kevin_
Any update pls? It's so frustrating that I can't play despite being on top at qualifier stage.
I get to see these but still no leaderboard on the events.
Hi @Kevin_ appreciate your response.
I am connected with my Facebook ID.
Hi @rmoghul
Could you please complete the following recommendations and let me know your confirmation in case you still have trouble with seeing the tournament:
If you are still unable to see the tournament, can you please provide me with your User ID?
@Faby @Libbi @onica - Folks anyone of you have a screenshot of qualifier board you can share please?
@PummyRaj, I made these friends while playing Qualifiers - SS attached.
Thank you @PummyRaj - my screen name is Crusher and I was at the top of qualifiers ladder. If this helps anyway.
SS attached.
Hello again @rmoghul🤗
I have reported the issue to our Game Experts' team! Please wait for them to look into the issue🙏
Hi @PummyRaj any update? it's very frustrated not able to play despite of being qualified :(
Never knew I would be in this situation otherwise would have taken all the screenshots.
Please help!!!!
Unfortunately I don't have the screenshot where it says "Qualified" I had it on my app showing 1 day till 1st knockout.
I am playing on Android.
Device: Samsung S23
One UI version: 6.1
Android version: 14
CandyCrush: 1.299.2.1
Thank you for replying back and also providing the screenshot @rmoghul🤗
The First knockouts started yesterday! By any chance, did you save a screenshot that shows you have qualified in the first round? If not, some players received email after reaching the next round! Do you have that?
Also, which device are you using to play the game and which version of the App do you have right now?
Thank you @PummyRaj
Here you go.
Hello @rmoghul🤗 A Warm Welcome to the King Community!
I am sorry to hear that the Tournament is not appearing in your game! Can you please show me a screenshot of your Events folder for me?
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍬🍫
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it’s been months that my booster wheel doesn’t work. It keeps saying connection issue but my internet was fine. I could access everything in other apps. Recently, I was trying to use the gold brick to buy some boosters but it keeps loading forever and unable to show the purchase page.
RRequeting you to help on purschaae
I lost access to Facebook and can no longer log into my account. What can I do? I never registered with my email, only with Facebook. I still have access to the email account that was linked to my Facebook account, but the Facebook account was closed.
Gaming bhai ALoo kHAOGE hai
درود اکانت من در بازی فعال نیست و هر کاری که میکنم علیرغم اتصال ایمیلم به کینگ ولی باز اکانتم در بازی فعال نیست و انگار متصل نیستم و دائما میگه که شما آفلاین هستید و برای من تعجب آور هست.لازم به ذکر هست که با وی پی ان وارد میشوم ..لطفا راهنمایی بفرمایید..سپاسگزارم🙏🏻
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