Candy Crush Saga

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Support - Stuck or having an issue? Ask a question and get help from other players!
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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

bug jeux

Bonjour depuis hier je ne peux jouer à aucun jeux sur facebook. Candy crush j'étais au niveau 6400 et depuis je reviens au niveau 1. Même si je fais plusieurs niveaux que je quitte le jeux et je reviens , je reviens au niveau 1. Les autres jeux ne se chargent pas à l' aide

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chikoutimy

merci je viens de le faire bonne journée

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3303604#Comment_3303604

You need to email King player support for this. I think the King ID is ok to use for this. Use this link to contact Support:

https://soporto.king.com/contact

chikoutimy

bonjour merci pour la réponse.Le problème je n'arrive pas à trouver l'identifiant du jeu étant donner que la photo du profil n'est pas la mienne. Cependant j'ai l'identifiant de farm heroes 1093230541

Cordialement

kiara_wael

Hi and Welcome to our Community

Please email Player Support so they can restore the levels manually on your account.You can also email them from here and tell your Game ID there.

Welcome! 👋

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Accepted answers

All comments

kiara_wael

Hi and Welcome to our Community

Please email Player Support so they can restore the levels manually on your account.You can also email them from here and tell your Game ID there.

chikoutimy

Cordialement

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3303604#Comment_3303604

You need to email King player support for this. I think the King ID is ok to use for this. Use this link to contact Support:

https://soporto.king.com/contact

chikoutimy

merci je viens de le faire bonne journée

inquiry
How can I link the game to the forum ؟؟
Why did they change Sweet Cinema
I think many people are wondering about this change. Why did King decide to take away the Free Switch and replace it with Fishes? The Switch helps me, and probably so many others, especially when you get to hard levels. Please don't tell us that certain people are in a testing group, and that's the reason why King is…
I need more friends to send lives & help back & forth I reply to all who ask me but very few send me
I need more friends help with giving lives help or extra moves I send to all who ask me & when they don't i'm stuck at cross road for 3 days help me cross over.ok
How to win 995 level
How to win 995 level
candy crush saga badge
i completed 21000 levels.. but still i did not get the 21000 badge. please give it to me

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…