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went to play it. And it only has the option of my wife's account listed. Mine has disappeared?
she has played once to level 1 on her iPad.
I have played on my phone and iPad to level 2176
I can still log into my Facebook account on my phone game
But on my iPad for some reason it shows her Facebook login in only. There is no option to log into with a different Facebook account.
I tried uninstalling the game and Facebook on my iPad. But still the same thing….
How do I contact support team?
Hello @lfdorries🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue with your game account!
I am suspecting that both your accounts might have been merged and because of that, you are not able to find your account!!
I would suggest you to contact the King Player Support team and request their assistance to restore your game progress!
Can you please clarify something for me? Do you and your wife play the game on a single device or have your own devices?
Are you both logged into the game with Facebook accounts? Do you remember which level you are at and have a screenshot of your game level and your wife's?
Please reply back by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍬🍫
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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
