How do I get back to my past progress?

Question

I cant seem to get back to my past progress I do not really want to play the old levels again.

Tetem' · Answer

Hi GrammaDot and welcome to the Community! 🤗

I understand how inconvenient it is to lose your progress especially when you do not want to replay the levels you've already passed. 😕

Please reach out to our Player Support Team, as they're more equipped to help you with this, you can also check this article on how to do so:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Hope this helped! Have a sweet day! ⭐️

feeru · Answer

If you have previously played by connecting to Facebook, reconnect the same Facebook account. Or if you registered with an email, log in with that email and password.

Alex_The_Witch · Answer

https://community.king.com/en/candy-crush-saga/discussion/497280/how-do-i-get-back-to-my-past-progress

Hey there! I hope you're doing well.

I understand you're having some trouble recovering your old progress. For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Our team's available 24/7. Thanks in advance and have a great day! 🌞