Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Lost streak due to Candy Crush app Crash

Hello. Joel Chadwick here under player ID JoelMacDad connected through Facebook. I am on Android Version 13.

Just today I was playing Candy Crush Saga like normal. I went to a messaging app and returned to Candy Crush only to find the app crashed.

This caused me to lose my long winning streak and all the bonuses with it.

How do I get my streak back?

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https://community.king.com/en/candy-crush-saga/discussion/498487/lost-streak-due-to-candy-crush-app-crash

Hello @Joel_Chadwick🤗 A Warm Welcome back to the King Community!

I am sorry to hear about the issue in your game!

Just for my understanding…. did you go to a messaging app when you were in middle of playing the level OR you won the level?

I would suggest you to contact the King Player Support team and report the issue! Since you are on a mobile device, you can contact them through the App itself!

Please let us know if you have further questions🍫🍬🍫

I need to add to this. I also had the Super Color Bomb for another day and it is gone. Please restore this.

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I need to add to this. I also had the Super Color Bomb for another day and it is gone. Please restore this.

https://community.king.com/en/candy-crush-saga/discussion/498487/lost-streak-due-to-candy-crush-app-crash

Hello @Joel_Chadwick🤗 A Warm Welcome back to the King Community!

I am sorry to hear about the issue in your game!

Just for my understanding…. did you go to a messaging app when you were in middle of playing the level OR you won the level?

I would suggest you to contact the King Player Support team and report the issue! Since you are on a mobile device, you can contact them through the App itself!

Please let us know if you have further questions🍫🍬🍫

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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…