Hello King Support Team,
I recently switched from an Android phone to an iPhone. On my previous device, I had been playing Candy Crush Saga and reached over level 1500, with more than 2000 gold bars in my account. However, after installing the game on my new iPhone, I couldn't retrieve my previous game progress and gold bars.
I'm not entirely sure which login method I used before, but I might have used the email: focal614@gmail.com.
Could you please assist me in recovering my original game progress and account? This is very important to me, and I'm willing to provide any additional information needed to verify my identity.
Thank you very much!
Best regards,
[Your Name]
I prefer to communicate in Chinese if possible. Thank you!
