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Hi,
I was playing on hard level
and I should have won, but the game still counted it as a loss. Please take a look at the screenshot.
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The image showed that the dragon was sitting over the exit. The question was why this did not finish the level as a pass. The answers given were the best response: In such a case players should contact Player Support.
It looks like in your screenshot that you would need to spend 10 gold bars to continue playing
Hello there,
To receive assistance regarding this, please reach out to our Player Support team via game app or via https://soporto.king.com/
Have a nice day!
Hi and Welcome to the King Community
Thanks for reporting , In the meantime Please email Player Support Team so they can take a look in your game.
You can also email them from here: