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Hi,
I was playing on hard level
and I should have won, but the game still counted it as a loss. Please take a look at the screenshot.
The image showed that the dragon was sitting over the exit. The question was why this did not finish the level as a pass. The answers given were the best response: In such a case players should contact Player Support.
It looks like in your screenshot that you would need to spend 10 gold bars to continue playing
Hello there,
To receive assistance regarding this, please reach out to our Player Support team via game app or via https://soporto.king.com/
Have a nice day!
Hi and Welcome to the King Community
Thanks for reporting , In the meantime Please email Player Support Team so they can take a look in your game.
You can also email them from here:
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
