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I won an episode race but didn't get the gold bars.

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CalebMurdock
CalebMurdock Posts: 27

Level 3

I should have gotten 30 or 35 (can't remember which). My available gold bars started at 4 and stayed at 4. How do I get them? I bought ten gold bars to win the race. If CCS is going to cheat me, I won't play it any more.

Answers

  • PummyRaj
    PummyRaj Posts: 46,733
    edited June 29

    Hello @CalebMurdock🤗 Welcome back to the King Community!

    I am sorry to hear that you did not receive your reward from Episode Race! To receive your missing Gold Bars, please contact King Player Support team and report the issue!

    ** If you are playing the game on a computer - Facebook browser version, please use this link to send your complaint —> Contact us

    ** If you are using mobile device OR the App version on Windows 10/11, please follow below steps⬇️

    • Click on the Pink Gear icon (Cogwheel) located in the top right corner of game map screen;
    • Click on the ? icon in Settings window;
    • Scroll down to "Events" and click on it;
    • Look for "Episode Race" and click on it;
    • Scroll down all the way and click on "Contact Us";
    • Fill the form and Submit your complaint.


    You will be receiving an automated email as their first reply, which is a norm! Please send a reply through that email itself and include as many details as you can. A screen recording or screenshots would help better to build your case.


    If you have further questions, please type below🍫🍬🍫

  • CalebMurdock
    CalebMurdock Posts: 27

    Level 3

    I already found that page and sent a message. Thank you. I'll send a screen shot.

  • CalebMurdock
    CalebMurdock Posts: 27

    Level 3

    edited June 29

    It appears they are going to do nothing. This is good, actually. I've been paying King $20 to $30 each month to get through all the difficult levels. I'll put that money toward something more useful.

Hey! Would you like to give us your opinion?