Candy Crush Saga

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Not receiving Community notifications

I have asked this before but can't see the thread. Wouldn't know if I've been answered as:

I'm still not receiving notifications from those tagging me or hitting the reply in my posts. I take it this is still a problem, is it still being looked into please 🤔

Welcome! 👋

Comments

Carol-38

https://community.king.com/en/candy-crush-saga/discussion/comment/3358626#Comment_3358626

I guess this must be a really big problem to be fixed @QueenB, but wow how can it be taking Vanilla sooooo long to put it right. I see you updated the thread a few weeks ago to say it's still being looked at and the thread is now closed. But for me it's been a good 6 weeks, are they really trying to correct it 🤔

QueenB

Hi @Carol-38 🤗

We still have no news on the email notification issue but when we do have news, we will update the following post which you should be able to access from HERE

We appreciate your patince 🙏

Carol-38

Hi @PummyRaj any news on how email notifications is getting on. I know things can take a while but this seems to have been going on far too long 😳

Carol-38

https://community.king.com/en/candy-crush-saga/discussion/comment/3355280#Comment_3355280

Hi @PummyRaj unfortunately it still isn't working. Only saw your reply because I was having a read of some of the questions posted in Support. I haven't received email notifications from tags or anyone replying to my posts, like you just did, for absolutely ages. And one of my devices (the best one for doing anything in the Community) still has a problem with the Vanilla 'Checking I'm Human).

I am getting some notifications in my Bell, but yours isn't showing.

It's getting to be a real drag 🫨

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/502579/not-receiving-community-notifications

Hi Carol🤗 Hope you are doing great!

Is it the email notifications OR the notifications at the "Bell" icon (in the Community page at top right corner) as well?

I noticed your complaint about "gateway" error, but had been busy for the past couple of days to talk with you! Is it all clear now?

Lindark

Hi there, there’s a thread they’ve posted about this.

https://community.king.com/en/blog/discussion/502295/%EF%B8%8F-known-issue-email-notifications-not-working-in-the-community

Comments

Carol-38

https://community.king.com/en/candy-crush-saga/discussion/comment/3358626#Comment_3358626

QueenB

Hi @Carol-38 🤗

We still have no news on the email notification issue but when we do have news, we will update the following post which you should be able to access from HERE

We appreciate your patince 🙏

Carol-38

Hi @PummyRaj any news on how email notifications is getting on. I know things can take a while but this seems to have been going on far too long 😳

Carol-38

https://community.king.com/en/candy-crush-saga/discussion/comment/3355280#Comment_3355280

I am getting some notifications in my Bell, but yours isn't showing.

It's getting to be a real drag 🫨

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/502579/not-receiving-community-notifications

Hi Carol🤗 Hope you are doing great!

Is it the email notifications OR the notifications at the "Bell" icon (in the Community page at top right corner) as well?

I noticed your complaint about "gateway" error, but had been busy for the past couple of days to talk with you! Is it all clear now?

Lindark

Hi there, there’s a thread they’ve posted about this.

https://community.king.com/en/blog/discussion/502295/%EF%B8%8F-known-issue-email-notifications-not-working-in-the-community

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.