bounced out of Candy Royale

Question

I'm sometimes bounced out of Candy Royale after successfully completing a level. Has anyone else had this problem? I've emailed the help centre and was directed here.

Lindark · Answer

Unfortunately if events glitch out then there isn't much you can do :(

Alienscar · Answer

Hi @Alex_The_Witch whilst you say Player Support can help please note that sharpblade has already 'reached' out to you and been told to come to this community.

@sharpblade please note that generally the first response you receive from the Help Centre is an automatic response that requests that you visit this forum. The advice given is that you have to wait 48 hours to see if you get a real response from Support and if you don't then you have to email again. When you email again make sure you reply using the first email that you received and make sure that you 'reply above this line' as instructed in the email you received.

Alex_The_Witch · Answer

https://community.king.com/en/candy-crush-saga/discussion/502806/bounced-out-of-candy-royale

Hey there! I hope you're doing well.

I'm sorry to hear you sometimes have this issue while playing Candy Royale. Our player support team can assist in cases like this, please reach out to us. You can see how here:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

We're available 24/7. Thanks and have a great day!