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The new daily treat machine is not working - Edited by CM: (Under Investigation)!

mla7

The App is up to date. When you press start nothing happens.

Accepted answers

QueenB

Hi everyone 👋

Thank you all for your updates and patience 🙏

The issue with the new Daily Treat Machine was fixed for most mobile players after the latest update, so if you're still seeing problems on your phone or tablet, please double-check that your game is fully updated.

That said, we’re aware that some players using the Windows/PC version and a few Android users are still experiencing the issue where nothing happens after tapping "Start." The good news is that the studio is still actively working on this, and a fix will be rolled out as soon as possible to address those remaining cases.

Really appreciate you all flagging this!

QueenB

We've had a problem with the Daily Treat Machine, and some players reported it froze when they claimed their reward.
The clever people in our studio have solved it, so please update your game to get the fix on your device.
How to update your game:

On an Apple device:

Open the App Store app.
Tap the Updates button in the lower-right.
A list of apps that have available updates will be shown here.
Tap the Update button on the Updates list or the Info screen.

On an Android device:

Open the Google Play Store app .
At the top right, tap the profile icon.
Tap Manage apps & device. Apps with an update available are labeled "Update available."
Tap Update

Sometimes things can break or not work in the Kingdom. But don’t worry, we’ll always do everything we can to fix any issue quickly, so you can get back to your game 💪

Thank you for your patience, and have fun playing 🤩

All comments

Terrell34

Still doesn't work, no update available

sschulbe

Daily treat machine is still not working. Ever since they changed the look. My game is fully updated and the day moves forward with no reward. Please fix it!

MiekieZwijn69

Still not working. Everything is up to date and updated but too bad..

Assem2030

https://community.king.com/en/candy-crush-saga/discussion/comment/3360131#Comment_3360131

اواجة نفس المشكلة ولا تزال عندي لا تظهر اي حل

Pitamaxx

It is still not working. It is very annoying that it pops up several times over and over and nothing happens.

Pitamaxx

It is still stuck on my Facebook. I play on my laptop. This is beyond frustrating!

Paul343

No update for CC was shown yet, will keep checking. What about the Facebook version?

QueenB

On an Apple device:

Open the App Store app.
Tap the Updates button in the lower-right.
A list of apps that have available updates will be shown here.
Tap the Update button on the Updates list or the Info screen.

On an Android device:

Open the Google Play Store app .
At the top right, tap the profile icon.
Tap Manage apps & device. Apps with an update available are labeled "Update available."
Tap Update

Sometimes things can break or not work in the Kingdom. But don’t worry, we’ll always do everything we can to fix any issue quickly, so you can get back to your game 💪

Thank you for your patience, and have fun playing 🤩

bpeve

https://community.king.com/en/candy-crush-saga/discussion/comment/3364174#Comment_3364174

it is so frustrating and irritating

antoinette11

I have the same problem no treats delivered

debs0630

It is after the weekend and my Daily Treat MAchine is still not working. Any progress on fixing it?

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback, in the meantime Please check this step

Check Internet Connection: Ensure you have a stable internet connection.
Restart the Game: Sometimes, restarting the game can resolve connection issues.
Update the Game: Ensure the game is updated to the latest version

If this not works Please https://soporto.king.com/ Support: Follow the steps mentioned above

FionaDigger

Why is daily treat machine not opening when I press claim?

ss_pixie

The Daily Treat Machine is still not working. How to I get it to give me a reward treat?

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback, Please check this page for more Info Here

LisaVDH

Nothing happens when I click on "START" on the Daily Treat Machine. How to I get it to give me a reward treat?

Roha

My Daily Treat Machine also doesn’t work, and never has

DieOmimi

https://community.king.com/en/candy-crush-saga/discussion/comment/3362290#Comment_3362290

Lucky you, it hasn't been working for me for four days. The number keeps going, but when I tap start, nothing happens.

Carol-38

Mine is working nicely so far, got it on Friday 11th July. None of the boosters I have received so far have been timed which is great for me. Hoping if/when I get the UFO that's not timed as well.

RexMundi

Me too. The number changes every day, but it doesn't do anything.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

QueenB

On an Apple device:

Open the App Store app.
Tap the Updates button in the lower-right.
A list of apps that have available updates will be shown here.
Tap the Update button on the Updates list or the Info screen.

On an Android device:

Open the Google Play Store app .
At the top right, tap the profile icon.
Tap Manage apps & device. Apps with an update available are labeled "Update available."
Tap Update

Sometimes things can break or not work in the Kingdom. But don’t worry, we’ll always do everything we can to fix any issue quickly, so you can get back to your game 💪

Thank you for your patience, and have fun playing 🤩

QueenB

Hi everyone 👋

Thank you all for your updates and patience 🙏

Really appreciate you all flagging this!

All comments

Pitamaxx

https://community.king.com/en/candy-crush-saga/discussion/comment/3367103#Comment_3367103

https://community.king.com/en/candy-crush-saga/discussion/comment/3366642#Comment_3366642

Same here! Still not working!

LisaVDH

The daily streak counter gets updated every day on the Treat Machine but when I click on "Start" nothing happens. I am playing on my laptop. This is very frustrating.

petun1a

https://community.king.com/en/candy-crush-saga/discussion/comment/3366108#Comment_3366108

totally agree with you

QueenB

Hi everyone 👋

Thank you all for your updates and patience 🙏

Really appreciate you all flagging this!

steventseng

Hi! Just reporting back.

After 10 days,The CCS "daily treat machine" on my phone is back to normal.

Paul343

Daily treat machine still not working. Works on the wife's iPad (Apple) but not on my MS products or on Android

MiekieZwijn69

https://community.king.com/en/candy-crush-saga/discussion/comment/3367647#Comment_3367647

still not working 😔

sschulbe

Daily treat still not working!! Ridiculous. Fix it already. Looks like many of us are having the same issue.

DodoPatak

Just to confirm that it's still not working. Game fully updated. It just keeps popping up to annoy you throughout the day. This is a joke.

Pitamaxx

It still is not working!!! Just put the old Daily Treat Machine back. Problem solved!

slorrison

https://community.king.com/en/candy-crush-saga/discussion/comment/3365183#Comment_3365183

I'm playing on a laptop

slorrison

still not working

Garffy

After updating the game, the daily treat machine stopped working. It was fine before the update. Please help

Gortie

Still not working.

queensas61

https://community.king.com/en/candy-crush-saga/discussion/comment/3367103#Comment_3367103

Laptop same story

queensas61

Still waiting. Have missed out in many many boosters! When it's fixed I hope we will be receiving them retroactively...

DodoPatak

https://community.king.com/en/candy-crush-saga/discussion/comment/3369466#Comment_3369466

Agreed. I expect a big bag of boosters like it's Christmas!

ZARZAR123

My daily treat machine has not given me a spin is 4 days! Why?

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback. Please check this page for more Info Here

Paul343

Still not working. I had nine updates from the play store yesterday and nothing from CC. It's almost 2 weeks since I first posted and it wasn't working before this. WTH

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