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I have not been given my unlimited lives multiple times. I have paid to win and still wasn’t given my 20 minutes.
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Hello @Mandalyn11 if you are talking about the twenty minutes of unlimited lives that the Express Delivery train gave you then please note that for some people the unlimited lives part of the reward no longer exists.
The removal of the twenty minutes unlimited lives occurred several weeks ago now but a lot of people have not noticed and think it is a mistake that they haven't received their unlimited lives. It is a mistake the unlimited lives have been removed from the Train and replaced with another unlimited booster.
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Thank you for reporting. If you miss a reward from any other feature, please email this to our Player Support Team here and tell your Game ID there.