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The game will not load on Android phone
Stuck on King page. I've cleared cache, restarted phone and updated the app.
Hey Cookiemae, I appreciate your concern and I am definitely aware. In this case specifically and according the issue Kdubs was facing it was recommendable to reinstall, which helped us identify it just worked temporarily.
Have a nice day!
@Kevin_ I don't know if you are aware of this but anytime it's suggested to uninstalled it removes all boosters. I think this should be the last option for any issues. That's just me. Js
I am sorry to hear that is happening again. That is in fact weird. Can you also please check that you have the latest version installed for your device's software please.
Do you play on more than one device? If so does it happens on all or just one in particular?
Could you please try reinstalling once more and if this works, please Contact Support directly so that we can best further guide you and help with your boosters.
Spoke too soon. It does not work again. Worked once. The app version is 1.308.1.1. Android phone OnePlus Nord N30 5G
I uninstalled and installed. That worked. But I now have zero boosters! All my boosters are gone! That's not good
Hi @Kdubs4,
I am sorry to hear that your game will not load. Could you please try reinstalling the game app?
If the issue persists could you please let me know your device's make and model and confirmed your game app version? You can find this by accessing your device's settings> apps > select Candy Crush and scroll below to find the details.
Have a sweet day!
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Hello @MountainMom I am one of the 6 lucky winners for the gold bars for the just concluded Contest. I am grateful for the chance 6488209055
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Every single time i get the boost it will crash the game in max ten games saying that i encountered a mistake which we are fixing… altought this has been on for MONTHS. ive spend gold and items to boost my levels just because i have this boost just to lose it on your freaking bug… WHEN ARE U GONNA FIX IT
Hi i am having an issue with trying to buy boosters since this morning. I have tried to buy hard level offer, extra gold bars and it takes all my card details and then says you are having issues and no payment was taken. It is getting annoying….but i suppose on a plus note you dont get my money. I have updated and cleared…
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
