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When are you going to fix the train rewards disappearing even when you’ve used gold bars you’ve actually paid for. Emails sent not satisfactory answered it’s unfair and if it’s not fixed take it out until it is
Hello @lynvan53🤗 Welcome to the King Community!
I am sorry to hear about the issue you are experiencing in your game!
When you mentioned "Emails sent not answered satisfactorily" - did you mean the email reply you have received from King Player Support team?
If so, you must be talking about the initial email that contains various links and troubleshooting steps! That email is a norm that everybody receives after sending the complaint. Please ignore that and wait for 72 hours (max) for an agent to reach out. If it's past 48 hours, send a reply through the automated email and inform them that you are still waiting for assistance.
Contacting Player Support team is in general time consuming (and patience testing) process! There will be delay as they take care of all 12 King Saga games. Please do not give up and keep sending a reminder email after every 48 hours.
If you have any other questions, please type below🍫🍬🍫
Hi and Welcome to our Community
Thank you for reporting, In the meantime If you miss a reward from any other feature, please email this to our Player Support Team here and tell your Game ID there.
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Unable to purchase
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