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can’t pass level, when all boxes are clear it says there’s still more but there isn’t.
Thank you very much for all your valuable reports with the issue on this level!
This has been reported and it seems it is working for some of you already, please make sure that your game app is updated and if you continue to have issues with the level please let us know!
Hello again @mec08857🙋♀️
The level is missing 12 Frosting blockers! It is a glitch and please do not waste your gold or boosters to win the level!
Please wait for a day or two for the glitch to be fixed!
Hi, can you please make sure that you have the latest app update 1.309.1.1 . Otherwise if persists, please could you please Contact Support directly so that we can best further guide you.
iI am still having issues
my game is working again as well!!
The glitch has been fixed on my device, it appears it started working at noon EST. Hoping it gets fixed for all of you as well. I did lose a lot of boosters and coins, but it doesn't appear I'll get those back.
I have used all boosters and most gold bars before checking here to find out there is a big problem. Any updates?
based on youtube.com video in Dec2024. https://youtu.be/XAM3n3a1MKY (screen capture below).
and the current one on 15Aug2025. We can see that the color of the icing at top row is different. As mentioned by others in the same thread, the number of icing is less than 84. Already restart app and there is no new update. Please fix this level.
having the same issue. There has to be a glitch. I’ve tried multiple times to pass it. It continues to show more boxes to clear but does not open more boxes.
Yep, I'm stuck too. Thanks a lot Candy Crush. Wasted some of my timed boosters that I had won. :-(
thank you!!!!
not a clue! 🤪. But probably with buying extra moves!!! Good luck!
My problem is I need to clear between 72 and 84 icing. It looks like there are 84 there. But even if they are all cleared it only registers 72…. ☹️
Hello and Welcome to the King Community @mec08857 and @4215818568🤗
Issue with both levels has been reported to our Community In-charge team! Please wait till tomorrow for the King team to log into work and check the issue!
@4215818568,
The glitch in level # 17998 just started either today or yesterday! So, many of us did not have any issue winning the level before that😊
If you both have any other questions, please type below🍫🍬🍫
This level has been reported as faulty. We hope it can be repaired quickly.
Alot Of us are having issues with 17998 so I'm not sure how you got past that level
This level is impossible to pass. Needs to be fixed.
Having the same problem with this level not enough waffles!! What can I do
não consigo passar este nível, já gastei 30 barras de ouro e não consigo progredir, cumpri com todos os pedidos e os dragões não foram destravados
the new version did not fix the problem
as you can see in the video my level is broken, there are not enough candies on it to pass this level, you need 84 candies, but on my field there are only 72, what should I do?
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18184ステージ消すアイテムが出てこないし、消すことが出来ない。
コインも使ったのに出て来ない。
need to break 84 blocks in order to release gummy dragons, but there are only 72 available blocks at the beginning of the level
Hi @sullu and welcome to the Community!
Thank you for joining us! We love chatting and helping out, but we do all our conversations in English or available languages so everyone can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊
As for the issue you face with the missing item, We usually recommend these steps to make sure that nothing is wrong or broken in your game:
*Restart: Force close apps and restart your device.
*Updates: Check that you have the latest game and device updates.
*Memory: Keep at least 2GB of free storage for smooth gameplay.
*Connection: Use WiFi instead of cellular data.
*Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data
Have a nice day!
level 18184 has problem, i can't get enough resources to pass this level
been stuck on it all day, used gold coins and just realized it too. Frustrating.
Yep, you're right.
I have no more to say than this but I can document the issue:
The starting board:
No means to gain more frosting. Lucky candies don't produce it either since frosting is not part of the order.
End result:
Verdict:
This level is faulty.
I guess the AI will spot it before long since everyone will get stuck at this level.
My guess is this will get fixed Monday or Tuesday. Maybe sooner since there is no way anyone can get past this one no matter how much gold they spend.
Yes it is. The AI has gone rogue on this one.
How can gold bars help if this level is so obviously broken? Where is the frosting supposed to come from if you spend gold? Don't waste money on this level. It is kaputt!
Hello @Kevin_ Please could you report this level as broken. It cannot be passed by any means!
Hi @christinewupp,
I was just about to give call you to check this level! Can you please try in your game and see? I am checking in my game as well.
I've done exactly that and posted it here:
My verdict is that this level cannot be passed by any means. The AI has made a fatal error in the programme and this needs to get fixed. I have also seen multiple reports about another level with a similar issue 17, 998.
So in level 17,998 there are three toffees missing:
And here again my screenshot of level 18,184:
Here we are missing even more frosting to unlock those order locks.
I am sorry you are stuck with answering all these posts now. This is such a mess. It's bedtime here where I am so I can't answer any more posts on this.
Wow, that's awful. Seems like this sort of thing is becoming more common now, probably due to the increased reliance on AI.
Thank you, Christine🙏
Hello and Welcome to the King Community @Player_5494 and @mrsbenavente
I will report the level to our Community In-charge team to pass it onto the game Studio team.
You will have to wait at least till tomorrow for them to check the complaint as it is already night for them!
Thank you for your patience and understanding🙏
Check
I need help from thecnical support
Please don't play this level until it gets fixed. Check for more info here:
Hello @Nasr_Raslan🤗 Welcome to the King Community!
I am sorry to hear that you are experiencing a glitchy level! I have already reported the level, as we have 2 more complaints about this glitch!
But, you will have to wait till tomorrow (at least) to hear back from our Community In-charge team!
Is there a fix for this problem?
Hello and Welcome to the King Community @Jaybird1952
Only Candy Studio team will be able to fix the glitch! But, you will have to wait till tomorrow (at least), as it is already night for them!
I would like to request you to wait to have an update till then!
Thank you & have a sweet rest of the day 🍫🍬🍫
Hello, I just won a race. I had 55 gold bars. It should have went up to 95 gold bars but the extra 40 didn't register. How can that get fixed? Thank you.
Como receber anúncios nos meus jogos
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How to bring back my levels if fb isn't working
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Hi. I play since 7o'clock in the morning but my Evolution in Prize Party it's not updatet. I am on the first place since yesterday but even thought I colect orange candies my number it's the same.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
