Game took 69 bars for 6 hours life that I did not order

Susan7322

I layed my phone down and when I picked it back up it said I had successfully purchased 6 hours of life for 69 gold bars, which I would never EVER do. Help please?

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/507096/game-took-69-bars-for-6-hours-life-that-i-did-not-order

Oh this is so frustrating! It has happened to others as well, as it is so ridiculously easy to do. When you run out of lives the option shows up on the screen and if your finger slips when you put the phone down, you could easily have just touched the screen in the wrong place while you put the phone down. I think it is deliberate by King to make it THIS easy to accidentally spend gold. We cannot help but notice that the game never asks for confirmation when we make a purchase with gold. I can understand your anger. You can try player support but they won't give you all of it back, maybe a few token boosters.