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ID 10549621746
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Hi @10549621746 Welcome to the Community 🤗 Many of us have posted about the same problem in the past. There's no one answer as to why it happens, most likely to be a system fault. Sometimes it appears after playing another 2 levels, so up to 3 levels. If you've already done that and it hasn't appeared, it's unlikely you will get it for the Episode you are playing. If you haven't already played another level, close the game app, reopen and play another level. That might help but if not I'm afraid it probably won't, but hopefully you should get it on the next Episode.
We are all players like yourself in the Community and come here to discuss and help each other with our Candy Crush Saga games. So if you have any more questions or need help with your game please ask and someone will try and help 😏