Candy Crush Saga

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Candy Crush Saga

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Unable to start game....

I deleted my king account, to log in via facebook.

Although, i reached out to KING to get some help(waitingfor them), the app on my phone continues to tell me that I need to de - install on all phones and while I did. The phone still it does not want to re-start.

Did anyone come across something like it?

Screenshot_20250919_184542_Candy Crush Soda.jpg

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christinewupp

https://community.king.com/en/candy-crush-saga/discussion/509224/unable-to-start-game

Yes, I came across this message after I deleted my account. You need to uninstall the app as it tells you to. Then download the app again to start off as a brand new player. Deleting the King Account of course deletes all your progress and you no longer have access to the old account as it was deleted from King's database as requested. You will then play from level 1 as a brand new player.

If that is not what you intended then you would need to find out if there is a grace period in which accidental account deletion can be reversed. You must have received an email from King before you deleted the account. I did. These are screenshots of the two emails I received after deleting my King account:

The first email mentions my player ID, it also has a reference number. If your deletion was unintended I would suggest you find that email and try to reply to it as soon as you can. Maybe it can still be reversed, but I do not know.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/509224/unable-to-start-game

Hello @MarielleS🤗 Welcome to the King Community!

Before I can assist you, a question for my clarification please! Did you delete your King account to open/save the "same" game with Facebook account OR did you want to restart from level # 1?

Once you clarify this for me, I will be able to assist/suggest you further steps!

** For the King Player Support team agent (not the auto reply) to reply back, it usually takes about 72 hours! So, I request you to please be patient till then!

To reply back, please type below🍫🍬🍫

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PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/509224/unable-to-start-game

Hello @MarielleS🤗 Welcome to the King Community!

Before I can assist you, a question for my clarification please! Did you delete your King account to open/save the "same" game with Facebook account OR did you want to restart from level # 1?

Once you clarify this for me, I will be able to assist/suggest you further steps!

** For the King Player Support team agent (not the auto reply) to reply back, it usually takes about 72 hours! So, I request you to please be patient till then!

To reply back, please type below🍫🍬🍫

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/509224/unable-to-start-game

Bug level 11924
No yellow candies appear and the level cannot be passed
Add no coming need add coming
Need add
PERCHÉ NON HO LA PUBBLICITÀ ??? GRAZIE !!!
Senza pubblicità e impossibile giocare grazie
6 hour unlimited lives
I saved up my gold bars to purchase 6 hours of unlimited lives and it is no longer giving me that option. What the heck?!!!
Inventory/Boosters Lost - (Edited by CM: Under investigation)!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!

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Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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