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it opens with an ops error message and then closes
Every attempt making it unplayable, but it’s been fixed now 😊
There is another complaint about this now as well :
I cannot check these upper levels out myself any more of course now, but there seems to be a genuine issue here. If players can't get past it on a second attempt without boosters then King soon fix these issues.
@20091 Did this only happen on your first attempt (when you had win streak boosters) or does it happen each time making the level completely unplayable?
Not sure what is going on @20091
Nobody complained about this level when it was first released, but you are now the third person to say they have an issue.
https://share.google/OQyVXGHH0CnnDlELh
I expect King has changed the level and in their usual manner broken the level in some way.
Also some levels produce an Oops if they are started with a full Candy Necklace and pre-game boosters.
Hi and welcome back to the Community! 🤗
I am sorry to hear that you're having issues with the game opening with an error message, I see that you mentioned it happening on level 20091 is that right?
Let's try a few things to solve that:
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