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Hi,
I upgraded my phone yesterday, I saved my profile and restored the profile however I lost all trophy pins. All special candies etc. Please help. I was so close to gaining the second round.
Hi, i play Candy crash saga on my PC and I lost my pins too. I had 133 earned pins and was close to platinum with 240 gold bars. All trophy pins disappeared, I have just duplicates left. Can anyone help to restore it, it is only week left? I am on level 15696.
Hello @NB5🤗 Welcome to the King Community!
In King Saga games, only game progress and Gold bars are stored to King Servers! Hence it is possible to sync the progress across all the devices we use! But, the boosters (and lives received from our friends) are stored to the local memory of the device we use - which is not transferrable between devices! That is the reason you are not finding those special candies on your new phone!
I am not sure why the Pins progress is not transferred though! Did you play the game yet on your new phone and win any feature that can earn a Pin? If not, I would suggest you to do that first and let me know if the feature is back in your game or not!
To reply back, simply type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box 🍫🍬🍫
Hi there, unfortunately this data is stored on your device's data and reinstalling the game erases it. So sorry!
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My win streak disappeared even though I didn’t lose a level. What happened?! I’m so disappointed as it was my longest streak yet!
How can I withdraw
Did this app pay
If the musical event doesn’t work and they refund everyone’s coins, then none of us should play this game anymore because it’s a scam. And personally, I love playing Candy Crush and I spend a lot of money on it — I spend around $70 just to get 300 gold bars.
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
