Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Keep losing super charge

The super charge charged candy that you win after passing 4 levels keeps disappearing. I didn’t lose the game, but I had to play it again without the super charge, I won again, and still bounced out of the challenge. This is probably the 5th time I’ve lost the super charged bomb with out losing or getting any where near 24 hours.

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yes, for me too… almost 2 weeks now same issue…

Hey @kbeavers00 . Hope you're doing well.

I'm sorry to hear this has been happening with your Super Color Bomb and also with your performance in the Candy Royale challenge, where you keep being bounced out even though you don't lose any levels. I would love to offer immediate assistance, however, I'm afraid I don't have the proper tools here in the Community.

For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Our team over there's available 24/7. Thanks in advance and have a great day! 🌞

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Accepted answers

All comments

Hey @kbeavers00 . Hope you're doing well.

I'm sorry to hear this has been happening with your Super Color Bomb and also with your performance in the Candy Royale challenge, where you keep being bounced out even though you don't lose any levels. I would love to offer immediate assistance, however, I'm afraid I don't have the proper tools here in the Community.

For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you:

https://community.king.com/en/blog/discussion/369398/how-to-contact-player-support-from-the-game-to-report-an-issue

Our team over there's available 24/7. Thanks in advance and have a great day! 🌞

yes, for me too… almost 2 weeks now same issue…

Perdi meu super brigadeiro
Boa noite! Gostaria de mostrar minha insatisfação com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porém o jogo fechou de forma repentina, ganhei um brinde por isso, porém perdi o Super Brigadeiro. Gostaria…
Rewards
I am not receiving my rewards
Free bars
How to establish free bars and other
Güçlendirmelerim yok oldu
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
Weekly Contest
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…