Level 3242 Sprink is stuck?

cows_and_kiwis

At the start of this level, I had 3 super color bombs that went off and caused chaos that cleared most of the board, but somehow this Sprink went to the other side of the bar and now I can’t get him. Is this a bug? Does anyone have any tips to saving this? I was so close to hitting a 500 win streak and really don’t want to lose that progress.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/513805/level-3242-sprink-is-stuck

That is a terrible video in your link, @kiara_wael . I made the mistake of clicking on it to watch it and it's like half an hour of garbage before we even get to see someone play the level. It does however show a player who did not break the level even though they played a double super charger combo. So @cows_and_kiwis I cannot tell you what happened here. As the video demonstrates a double super charger combo normally would not ruin this level so your situation is unique and very unlucky. It should not have happened. Sadly there is no way back from this and no means of saving this situation. You will have to quit and reload the game losing all the win streak benefits.

You ought to report the level to player support because this should not happen. We used to get quite a few reports of such glitches but most of them have been fixed since, so seeing this can still happen is important. Perhaps the new jelly fish behaviour or something else that has been changed in recent weeks is to blame. Please do report it using this link below. Please include your player ID and add your screenshot as well:

https://soporto.king.com/?type=community

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/513805/level-3242-sprink-is-stuck

That is a terrible video in your link, @kiara_wael . I made the mistake of clicking on it to watch it and it's like half an hour of garbage before we even get to see someone play the level. It does however show a player who did not break the level even though they played a double super charger combo. So @cows_and_kiwis I cannot tell you what happened here. As the video demonstrates a double super charger combo normally would not ruin this level so your situation is unique and very unlucky. It should not have happened. Sadly there is no way back from this and no means of saving this situation. You will have to quit and reload the game losing all the win streak benefits.

You ought to report the level to player support because this should not happen. We used to get quite a few reports of such glitches but most of them have been fixed since, so seeing this can still happen is important. Perhaps the new jelly fish behaviour or something else that has been changed in recent weeks is to blame. Please do report it using this link below. Please include your player ID and add your screenshot as well:

https://soporto.king.com/?type=community