Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Update: This issue has now been fixed. The problem with yellow candies not spawning on certain levels has been resolved, and there’s nothing you need to do on your side.
Thanks to everyone who reported it and helped us flag it quickly. If you’re still seeing anything unusual, feel free to let us know 😉
Hello there,
I want to inform you that our team is aware of this and this is currently being investigated and worked on.
Thank you for your patience and understanding.
Have an amazing day dear Community!
Hello @Jaroslav88 and Welcome to this King Community!
The issue you experienced with level 11924 has been reported and resolved. More information can be seen by viewing the following post ⤵️
If the problem persists, you might need to follow our standard troubleshooting steps:y
I've just read in Support that they have fixed it. Try the level now. Hope it works for you now.
It's taken a long time to fix level 11924…still can't play 🥲
For how long?
There is no yellow candy show in level no 10611 how can pass this level
I can't complete my 10611 level because yellow candy not available and I lost my strike and other rewards 😭
Effectivement, tout pareil.… Quand est ce que le problème sera résolu?
Hi and Welcome to the King Community
Thank you for reporting. This issues has been reported to the Game Team for more Info here
same issue here, please fix the problem and have update Candy Crush Saga Team.
How do I complete this level when ive not been given the yellow candies to pop?? I've tried using a UFO and blast..how do I get pass this level? I've lost competitions due to this glitch
11895 no yellow candies are coming.. i have lost all my boosters and gold!!!!
Add me to the list. Please fix
Hello - Level 10611 is not spawning yellow candies. Please correct this - I’m stuck!
Hello @Rike09 and Welcome to this King Community!
There are currently a number of levels where yellow candies are not dropping as needed to complete orders. This issue is currently under investigation. More details can be found by viewing the following post ⤵️
The discussion will be updated once the issue is resolved. Please be patient.
Hello @saichnni and Welcome to this King Community!
I hope I can help you see the comments from other players about this level. This issue is currently under investigation.
(1) View the following post
(2) Tap on the "Accepted answers" link and find the comment from @Colorbomb_Collector, who is one of our game experts.
(3) Tap on the "view in context" link below that comment and it should open up the list of other players comments.
(4) Check back to see when the title changes from "Under investigation " to "Fixed." Then you should be able to win the affected level.
no yellow candies drop in level 11924 so this game is impossible to win. This also makes it impossible to move forward. I see this has been mentioned, but I cannot view answers
New here? Sign in or create an account to join the fun.
I cant play level 10611, because yellow candy not come, its seems like software glitch. Please fixed it
No yellow candies appear and the level cannot be passed
Hi and welcome to the Community!
I am sorry to hear that you are having trouble with level 11924. I checked the level on my end and I had enough yellow candies displayed. Could you please try the following steps to ensure everything is working as intended please:
*Restart: Force close apps and restart your device.
*Updates: Check that you have the latest game and device updates.
*Memory: Keep at least 2GB of free storage for smooth gameplay.
*Connection: Use WiFi instead of cellular data.
*Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data
Hope it helps otherwise let me know.
Hi @MrDip, I am sorry to hear that you are having trouble with level 10611.
Could you please follow the below steps to try to make sure that everything is working as intended and these needed yellow candies in the level:
Hope this helps but otherwise if you need additional help, please let me know.
Same problem. Just wasted a LOT of gold...
I am also having the same problem, no yellow candies fall even though the level requires 40 to pass.
this level requires 40 yellow candies to pass, but none fall onto the board. I’ve restarted and updated my phone, cleared the cache, etc.
Level 10611 Facing bug, No yellow candy coming, so I cant go ahead.
Level 11924 (on Android) doesn't give the required yellow candies. Please help!
I've restarted my phone and used the info I saw on here yesterday. Discussion has now been removed…
level 11895 cannot be completed due to no yellow candies spawning. I spent £19.99 on endless lives and 10 mins in I now cannot progress. Please fix immediately or refund the money that I cannot use.
They have changed the yellow candies to blue according to your image.
I still have yellow candies in my game at the same level. So it's just a subgroup of unlucky players that seems to be affected.
10611 bölümde sarı şeker çıkmıyor 20 altınım boşuna gitti
Hello and welcome to our Community!
Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you :blush:
Tip: If you're looking for support, you can visit our Help Center which is available in your language! Thanks for understanding and hope to hear back from you soon!
If your level is faulty and there are no yellow candies you have to stop playing until King fix it:
This level is broken. King know about it. They keep moving all the posts to another thread. Check the top page in Support. Stop playing until it's fixed.
You won't be able to progress with the level no matter if King fix it @RooElla When they fix it the candy colour will be changed and that may not happen until Monday. When the level gets fixed you will need to reload the game, so your money is wasted. Never spend money on a level when the problem is so obviously a glitch or error in the programme.
Will we get notification when it's ok to play the fixed 11924?
i have the same problem since yesterday (iphone). I have signal it. I have deleted the application, reinstalled it. Nothing’s working. I’m stocked and it’s a little bit frustrating.
Hallo..ich habe das gleiche Problem bei Level 11069 bekomme keine gelben Bonbons
Please keep an eye on the official announcements in the thread over in Support. I link it here:
My account does not exhibit from this issue yet. I bet they're experimenting these levels without yellow candies, and they haven't completely transitioned yellow to another color yet as order locks with yellow candies are present still yet they don't spawn any longer.
My account still has yellows as well. I suspect they are experimenting with replacing yellow with blue ready for the Winter Cup. Maybe those episodes do not give players enough blues to compete. They didn't take into account the fact there are order locks requiring yellow. A typical AI error.
duplicate again….
Ich habe keine problem mit 10611, 11069 (Das level bekommt auch Rot Bonbons dabei), 11895 und 11924. Alle vier leveln bekmomt gelben Bonbons. Ich glaube, dass King mit Blauen anstatt Gelben Bonbons in diesem Leveln Experimentieren nur für die nächstes Winter-Wettbewerb (Es heißt Winter Cup auf Englisch).
Du musst warten für jetzt bis dieses problem gelöst ist. Und du hast Level 10611 geschlossen bevor fängt diese Problem an, oder?
The Question is that this change may only affect users who are ready to get the Winter Cup event in the next days. My account won't be for the Winter Cup as usual starting from the Orange Prize Palooza (I said why I won't be many times) and fortunately I've passed these levels before this report came in.
So you may or may not be into the Winter Cup, judging that you still get the versions with Yellow Candies like me.
That's a good and interesting point. We shall see. I have yellows, not blues, so if your theory is correct I'm black-listed.
Do you have an ETA on when this fix will be implemented? There's a lot of frustrated people stuck right now. Thanks for your prompt attention!
While all of my friends get to watch ads to get exyra moves and boosters, but for me i am not getting anything, and i am stuck at a legendary level for a long time now.
Here we go again, another week(s) of not being able to make in app purchases. I don’t understand why this can’t be fixed. It’s ridiculous!
Sweet cinema not working since month ago, how to use it
I have been on level 9292 for 3 weeks now!!! Why is it not giving me a chance to win without buying lives???? I play this game every day and I am no longer having any fun. Please help.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
