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I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
Update: This issue has now been fixed. The problem with yellow candies not spawning on certain levels has been resolved, and there’s nothing you need to do on your side.
Thanks to everyone who reported it and helped us flag it quickly. If you’re still seeing anything unusual, feel free to let us know 😉
Hello there,
I want to inform you that our team is aware of this and this is currently being investigated and worked on.
Thank you for your patience and understanding.
Have an amazing day dear Community!
Hi @einfachso thanks for letting us know.
This level should be improved now, as the issue was fixed yesterday. Could you please make sure your game app is fully up to date and then give the level another try?
If you’re still not seeing any yellow candies after that, please share a screenshot of the level when you have around 5 moves left, so we can see what’s happening on your side.
Hi @priscipessina, this level should be improved as it got fixed yesterday, can you make sure the game app is up to date and give the level another try? If the issue is still persisting, can you please share a screenshot of the level when you have 5 moves left so we can see that yellow candies did not drop?
There are two players here who still see the problem. Is there any recommendation of what needs to be done @QueenB ? (einfachso and priscipesssina)
Hallo bei mir liegt das Problem noch vor ich habe keine gelben Bonbons!!!!
I still have the same problem on level 10611,no yellow coming down
It was a miracle @Billy254 ???
You mean it's a miracle that King finally fixed that level and the other levels that were terminally broken?
It only took them three days to fix it. That isn't a miracle, it's poor customer service. If every player is stuck on a level and cannot buy their way out with gold then fixing the level should be a priority to be attended to even at weekends.
Even if you do believe in miracles in this world, such as for religious reasons, you need to be aware that there are no miracles in Candy Crush: King control everything. Everything you experience in this game is controlled by King, not by you, not by God. Just by King.
I had the same issue it was a miracle that I passed it for sure
Candy puede pagar?
thanks. All is correct now
Hello @Jaroslav88 and Welcome to this King Community!
The issue you experienced with level 11924 has been reported and resolved. More information can be seen by viewing the following post ⤵️
If the problem persists, you might need to follow our standard troubleshooting steps:y
I've just read in Support that they have fixed it. Try the level now. Hope it works for you now.
It's taken a long time to fix level 11924…still can't play 🥲
For how long?
There is no yellow candy show in level no 10611 how can pass this level
I can't complete my 10611 level because yellow candy not available and I lost my strike and other rewards 😭
Effectivement, tout pareil.… Quand est ce que le problème sera résolu?
Hi and Welcome to the King Community
Thank you for reporting. This issues has been reported to the Game Team for more Info here
same issue here, please fix the problem and have update Candy Crush Saga Team.
How do I complete this level when ive not been given the yellow candies to pop?? I've tried using a UFO and blast..how do I get pass this level? I've lost competitions due to this glitch
11895 no yellow candies are coming.. i have lost all my boosters and gold!!!!
Add me to the list. Please fix
Hello - Level 10611 is not spawning yellow candies. Please correct this - I’m stuck!
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I cant play level 10611, because yellow candy not come, its seems like software glitch. Please fixed it
No yellow candies appear and the level cannot be passed
Hi and welcome to the Community!
I am sorry to hear that you are having trouble with level 11924. I checked the level on my end and I had enough yellow candies displayed. Could you please try the following steps to ensure everything is working as intended please:
*Restart: Force close apps and restart your device.
*Updates: Check that you have the latest game and device updates.
*Memory: Keep at least 2GB of free storage for smooth gameplay.
*Connection: Use WiFi instead of cellular data.
*Clear Cache:
🤖 Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache
🍏 iOS: Settings > Safari > Clear History and Website Data
Hope it helps otherwise let me know.
Hi @MrDip, I am sorry to hear that you are having trouble with level 10611.
Could you please follow the below steps to try to make sure that everything is working as intended and these needed yellow candies in the level:
Hope this helps but otherwise if you need additional help, please let me know.
Same problem. Just wasted a LOT of gold...
I am also having the same problem, no yellow candies fall even though the level requires 40 to pass.
this level requires 40 yellow candies to pass, but none fall onto the board. I’ve restarted and updated my phone, cleared the cache, etc.
Level 10611 Facing bug, No yellow candy coming, so I cant go ahead.
Level 11924 (on Android) doesn't give the required yellow candies. Please help!
I've restarted my phone and used the info I saw on here yesterday. Discussion has now been removed…
level 11895 cannot be completed due to no yellow candies spawning. I spent £19.99 on endless lives and 10 mins in I now cannot progress. Please fix immediately or refund the money that I cannot use.
They have changed the yellow candies to blue according to your image.
I still have yellow candies in my game at the same level. So it's just a subgroup of unlucky players that seems to be affected.
10611 bölümde sarı şeker çıkmıyor 20 altınım boşuna gitti
Hello and welcome to our Community!
Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you :blush:
Tip: If you're looking for support, you can visit our Help Center which is available in your language! Thanks for understanding and hope to hear back from you soon!
If your level is faulty and there are no yellow candies you have to stop playing until King fix it:
This level is broken. King know about it. They keep moving all the posts to another thread. Check the top page in Support. Stop playing until it's fixed.
You won't be able to progress with the level no matter if King fix it @RooElla When they fix it the candy colour will be changed and that may not happen until Monday. When the level gets fixed you will need to reload the game, so your money is wasted. Never spend money on a level when the problem is so obviously a glitch or error in the programme.
Will we get notification when it's ok to play the fixed 11924?
i have the same problem since yesterday (iphone). I have signal it. I have deleted the application, reinstalled it. Nothing’s working. I’m stocked and it’s a little bit frustrating.
Hallo..ich habe das gleiche Problem bei Level 11069 bekomme keine gelben Bonbons
Please keep an eye on the official announcements in the thread over in Support. I link it here:
My account does not exhibit from this issue yet. I bet they're experimenting these levels without yellow candies, and they haven't completely transitioned yellow to another color yet as order locks with yellow candies are present still yet they don't spawn any longer.
My account still has yellows as well. I suspect they are experimenting with replacing yellow with blue ready for the Winter Cup. Maybe those episodes do not give players enough blues to compete. They didn't take into account the fact there are order locks requiring yellow. A typical AI error.
duplicate again….
Ich habe keine problem mit 10611, 11069 (Das level bekommt auch Rot Bonbons dabei), 11895 und 11924. Alle vier leveln bekmomt gelben Bonbons. Ich glaube, dass King mit Blauen anstatt Gelben Bonbons in diesem Leveln Experimentieren nur für die nächstes Winter-Wettbewerb (Es heißt Winter Cup auf Englisch).
Du musst warten für jetzt bis dieses problem gelöst ist. Und du hast Level 10611 geschlossen bevor fängt diese Problem an, oder?
The Question is that this change may only affect users who are ready to get the Winter Cup event in the next days. My account won't be for the Winter Cup as usual starting from the Orange Prize Palooza (I said why I won't be many times) and fortunately I've passed these levels before this report came in.
So you may or may not be into the Winter Cup, judging that you still get the versions with Yellow Candies like me.
That's a good and interesting point. We shall see. I have yellows, not blues, so if your theory is correct I'm black-listed.
Do you have an ETA on when this fix will be implemented? There's a lot of frustrated people stuck right now. Thanks for your prompt attention!
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How do i earn playing this game?
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
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