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I won 25 gold bars on gold chocolate box but they were not credited to my account
Pls advise
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Hello @labla1 and Welcome to this King Community!
We’re really sorry to hear that you did not receive the gold bars you won for completing your chocolate box. Unfortunately, we can’t access individual player accounts from this Community. Only the Player Support team can help you out.
Please reach out to them through your game by tapping the gear icon ⚙️ —> Account & Help —> ? Help Center —> Select the topic of your issue, scroll all the way down and select “Chat With Us.”
They’ll be able to check your account and make things right. Thanks again for your patience and for reporting this so quickly 🙏
Hi and Welcome to the King Community
I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.