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Request to resolve error in awarding winning streak prizes (mirror ball, etc.)

정보권

Check out this post:I am currently on a winning streak, but the rewards for the streak are being missed. Please make sure to resolve this so that it is completed. I am currently on a 4,502-game winning streak.

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Comments

정보권

I’m currently on a 5,000-win streak, and I noticed that some of my win streak rewards seem to be missing.

I’m not sure exactly when the rewards stopped being granted, so I’d appreciate it if you could check that through your system logs.

What I do know is that by now, I should probably have around 1,000 rewards accumulated, but the amount I actually have is much lower than that.

정보권

I’m currently on a 5,000-win streak, and I noticed that some of my win streak rewards seem to be missing.

I’m not sure exactly when the rewards stopped being granted, so I’d appreciate it if you could check that through your system logs.

What I do know is that by now, I should probably have around 1,000 rewards accumulated, but the amount I actually have is much lower than that.

QueenB

Thanks for sharing the screenshot!

Just to make sure we understand correctly, are you saying that your win streak rewards, such as Color Bomb boosters, are not being awarded even though your streak count keeps increasing?

Or do you mean the streak number shown on your profile is incorrect?

Please share a few more details about which rewards you expected to receive and when they were missing, so we can better understand the issue.

Comments

정보권

I’m currently on a 5,000-win streak, and I noticed that some of my win streak rewards seem to be missing.

I’m not sure exactly when the rewards stopped being granted, so I’d appreciate it if you could check that through your system logs.

What I do know is that by now, I should probably have around 1,000 rewards accumulated, but the amount I actually have is much lower than that.

정보권

I’m currently on a 5,000-win streak, and I noticed that some of my win streak rewards seem to be missing.

I’m not sure exactly when the rewards stopped being granted, so I’d appreciate it if you could check that through your system logs.

What I do know is that by now, I should probably have around 1,000 rewards accumulated, but the amount I actually have is much lower than that.

QueenB

Thanks for sharing the screenshot!

Just to make sure we understand correctly, are you saying that your win streak rewards, such as Color Bomb boosters, are not being awarded even though your streak count keeps increasing?

Or do you mean the streak number shown on your profile is incorrect?

Please share a few more details about which rewards you expected to receive and when they were missing, so we can better understand the issue.