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Purchase not received

ecox333

I made a Purchase and paid 10.80 and did not receive purchase. I want my money back

`INVOICE 27474711265546329 I paid 10.80 and did not receive my purchase`

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Alex_The_Witch

Hey there @ecox333 . Hope you're doing well.

I'm sorry to hear you've been having trouble receiving the items you've paid for.

Please note that we cannot assist with these issues in Community, as we don't have the necessary tools for it. Instead, if you haven't yet, please reach out to our player support team here: Contact Us

In case you've already reached out to the team there, and feel like your issue wasn't properly addressed, please feel free to share the ticket(s) number(s) here, so I can take a look and offer the proper assistance.

Thanks in advance and have a great day.

ecox333

I posted this July 20th still have not received any help and now I have an issue with a purchase today, August 10th I guess I should have learned my lesson the first time they will not make things right, instead they rip you off as they see fit. I sent copies of my receipt both times and they won't make it right.