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I have worked so hard and purchase in order to win each game to earn the gold bar.. but at last i didnt get any when the system said something wrong. I seriously hope management can solve this, is either refund or give me back my gold bar.
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Hi @Winniepooh93 Welcome to the Community 🤗 it's nice that you have joined us, but a shame it's for this reason.
As we are all players like yourself, so I'm afraid this isn't something we can put right. But try contacting Player Support, and tell them what happened. Hopefully someone there will be able to help. Click on the Contact Us below and fill in all the sections.
https://soporto.king.com/?type=help_center
Good luck 👍
