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I've made 3 purchases for extra gold and all 3 times you have took my money but I haven't received my gold, keeps saying connection problems, although my connection is fine.
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Hi @Pauldee90 Welcome to the Community 🤗 you can either contact Player Support and explain what has happened here (click on Contact us)
https://soporto.king.com/?type=help_center
Or get in contact with who you made the purchase through and explain what has happened. Good luck, hope you get your money back or the gold bars you paid for.