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I purchased 35 rs gold bar but I didn't receive
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Hi @rickky Welcome to the Community 🤗 We get many posting saying they haven't received what has been paid for.
You can either contact Player Support, click on the Contact us below and fill in all the fields
https://soporto.king.com/?type=help_center
Or contact who you made the payment through, explain what has happened and ask for a refund.
Good luck, hope you get the gold or your money back.