Lost 200 played games

1209641272

Hi,

I’ve been playing Candy Crush Saga without being logged in with Facebook. I recently logged in with my Facebook account, and before I did, I had reached level 742. However, after logging in, my game was reset to level 512.

Is it possible to restore my progress to level 742?

Thank you for your help!

Carol-38

https://community.king.com/en/candy-crush-saga/discussion/590766/lost-200-played-games

Hi @1209641272 Welcome to the Community 🤗 there have been many posting to say the same as you, there is a problem with Facebook accounts at the moment. Have you tried force stopping your game app, clearing the cache, and reopening again. If not try that a few times, but whatever you do, do not tap on the uninstall. Try it and see what happens.

Being as you are new here, I have attached something below, that you might find helpful for replying. Click on the 'View Post' in green and have a read. Good luck and it would be nice to know how you get on 👍

https://community.king.com/en/candy-crush-saga/discussion/589285/how-to-reply-to-posts-tagging