Subject: Recover My Candy Crush Progress (Level 19273) Dear King Support, I need your help recover

王龍仁

Subject: Recover My Candy Crush Progress (Level 19273)

Dear King Support,

I need your help recovering my Candy Crush Saga account.

My game was connected to my Facebook account. My original progress was around Level 19273.

Recently, when I logged in with Facebook, the game started from Level 1 instead of restoring my original progress. It appears that my account is no longer linked to my previous game data.

Could you please investigate and restore my original game progress?

My information:

• Login method: Facebook
• Highest level reached: Approximately 19273
• Current issue: Game restarted from Level 1 after logging in with Facebook.

If you need any additional information to verify my account, I will be happy to provide it.

Thank you very much for your time and assistance. I sincerely appreciate your help.

Best regards,
[Your Name]

Carol-38

https://community.king.com/en/candy-crush-saga/discussion/590800/subject-recover-my-candy-crush-progress-level-19273-dear-king-support-i-need-your-help-recover

Hi, I did answer your other post, did you try what I said, I have attached it below.

https://community.king.com/en/candy-crush-saga/discussion/comment/3578317#Comment_3578317

If that didn't help, you would be best to email Player Support, click on the 'Contact us' below and fill in all the required fields. Tell them what has happened and hopefully they will be able to check your account and put it right.

https://soporto.king.com/?type=help_center