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Rezalet

1336679805

I've been playing this game for years, and for at least 3 years I've played it ad-free.

For the last two days, it's been showing ads, and the support team can't even upload a single file; I can't even contact them via email. You're a disgrace!!!!

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MountainMom

Hello @1336679805 and Welcome to this King Community!

The best way to reach King's Player Support team is through your game:

Tap the gear icon ⚙️ —> Account & Help —> ? Help Center —> Select the topic of the issue you are having (or type a keyword in the search box for more options) and scroll all the way down and tap “Chat With Us.”

This way our Player Support Team will have the details about your device and account. The initial email response from the team using an automated reply from Kingster, an AI bot, and this email does not offer the option to attach screenshots. You will need to reply to that automated message explaing you need more specific help. Once an agent is assigned, you will see a ticket number in the title of emails from the Support team. You can attach screenshots to the emails from agents.

Since you are new to this Community, please check out our House Rules.