Ads Not Showing, Black Screen

PieBear72

so I just started having this issue at the end of a game level it gives you the option to watch an ad and get a booster well I've been watching the ads and either it sits there still or it just has a black screen does anyone else have this problem and how can I fix it?

Carol-38

https://community.king.com/en/candy-crush-saga/discussion/591857/ads-not-showing-black-screen

https://community.king.com/en/candy-crush-saga/discussion/comment/3604791#Comment_3604791

Hi @PieBear72 @Wingabe19 Welcome to the Community 🤗 We are all players like yourself and it's nice that you have joined us. There are many adverts that are causing problems, and they are being investigated. Have a look at what I have attached below, click on the View Post in green to open. It would be helpful if you add your comments to that, and even more helpful if you know what the advert is about, to also add that.

https://community.king.com/en/candy-crush-saga/discussion/591544/%EF%B8%8F-under-investigation-ads-freezing-black-screen-or-rewards-not-received

Also being as you are both new to the Community, you may find what I have attached below helpful, again click on the View Post in green and have a read. Would be nice to hear from you both again 😏

https://community.king.com/en/candy-crush-saga/discussion/589285/how-to-reply-to-posts-tagging