why did it take my 10 gold bars for spinning the bonus wheel but not give me any extra moves

RobynGerner

When I try and buy the bonus spin it takes my gold bars. Then instead of adding the moves to the 5 you always get, it changed back to 5 and took my 10 gold bars. I thought it was fixed the next time but it did it again after it looked like I was getting 20. Now I've lost 20 gold bars. Is this a glitch and is anyone working on fixing it.

QueenB

Hi @RobynGerner ,

I’m sorry this happened, especially twice and after you spent 20 Gold Bars.

I haven’t seen other reports of the Extra Moves Wheel behaving this way, so this is definitely something I’d like to flag for the Studio to investigate.

Could you please send me your Game ID and let me know roughly when this happened, including the date and approximate time if you remember? That will make it much easier for the team to check the game logs and see what might have gone wrong.

Here's how you can find your Game ID:

https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

Really appreciate you taking the time to report this.