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Hi @murro_24 Welcome to the Community 🤗 We are all players like yourself and it's nice that you have joined us.
Are you talking about your Episode race, if so Episode races not receiving rewards has been reported and is being investigated. But you would be best to contact Player Support. You can do that directly through your game, so they can check your account:
Open your game and click on the Pink Cogwheel, top right of your map, then go to ⬇️
Account & Help → Help Center → choose the relevant topic → scroll down → Contact Us / Chat With Us. When you get to Kingsley the bot, explain what has happened.
Once you've done all of that, you will receive an automated reply, you would be best to explain again on that what has happened. It isn't a quick process but good luck, hope you get it sorted 👍
Also we are all asked to communicate in English so that everyone can understand and join in. So in the future could you please translate what you want to say into English before posting. Hope to hear from you again 😉
Hello and welcome to our Community!
Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you .
Tip: If you're looking for support, you can visit our Help Center which is available in your language!