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I basically paid for the gold pass on the play store 5 days ago still haven't received it
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Hi @loltreex5 Welcome to the Community π€ We are all players like yourself and it's nice that you have joined us.
If you paid real money to buy something in your game, and haven't received it, you will need to contact Player Support, and explain what has happened. You can do that directly through your game, so they can check your account:
Open your game and click on the Pink Cogwheel, top right of your map, then go to β¬οΈ
Account & Help β Help Center β choose the relevant topic β scroll down β Contact Us / Chat With Us. When you get to Kingsley the bot, explain what has happened.
Once you've done all of that, you will receive an automated email reply, you will need to explain it all again on that, what has happened. It isn't a quick process but good luck, hope you get it sorted π
