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Hi @1062260131 Welcome to the Community 🤗 We are all players like yourself and it's nice that you have joined us.
You say you paid for gold, but haven't received it. First of all close your game and clear your cache, reopen and see if the gold has appeared. If it hasn't you will need to contact Player Support.
You can do that directly through your game, so they can check your account:
Open your game and click on the Pink Cogwheel, top right of your map, then go to ⬇️
Account & Help → Help Center → choose the relevant topic → scroll down → Contact Us / Chat With Us. When you get to Kingsley the bot, explain what has happened.
Once you've done all of that, you will receive an automated email reply, you will need to explain again on that what has happened. It isn't a quick process but good luck, hope you get it sorted 👍
Also so you know, we are all asked to communicate in English so that everyone can understand and join in. So for future posts could you please translate what you want to say into English before posting. Hope to hear from you again 😉
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