Lost Inventory

Spin123

To not be in a continual loop of star tournament I had to delete my app and relaid. When I logged back in all of my inventory has disappeared- I had a lot banked up and am super annoyed it has all disappeared. NOT HAPPY! How do I get them all back??????

Carol-38

https://community.king.com/en/candy-crush-saga/discussion/593251/lost-inventory

Hi @Spin123 not sure if you are new to the Community, if you are Welcome 🤗

King have just started saving boosters on our accounts on their system. I'm guessing you haven't been part of that yet, as your Inventory would/should have been restored when you installed your game again.

Did you have many gold bars and boosters?

All you can try, is contacting Player Support to see if there is anything they can do. They may be kind and give you some gold and boosters back, but if you didn't pay for them, they may not. But it's worth giving it a try.

You can do it directly through your game, then they can check your account:

Open your game and click on the Pink Cogwheel, top right of your map, then go to ⬇️

Account & Help → Help Center → choose the relevant topic → scroll down → Contact Us / Chat With Us. When you get to Kingsley the bot, explain what has happened.

Once you've done all of that, you will receive an automated email reply, you will need to explain it all again on that, what has happened. It isn't a quick process but good luck, hope you get it sorted 👍

And if you are new to the Community, you may find what I have attached below helpful. Click on the View Post in green and have a read, hope to hear from you again 😉

https://community.king.com/en/candy-crush-saga/discussion/589285/how-to-reply-to-posts-tagging