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Temu ads. Please stop using the Temu ads.

sjdred

When im playing and trying h to get extra moves, if a Temu ads comes up, I never get my extra moves. Instead it goes back to the KING page. Ive watched all of these Temu ads for nothing. Please stop using them or fix the problem. I love the game but if this doesn't stop im going to delete the app. Thanks.

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Kathylc

I came here to post exactly this. Not only do you lose your prize but you also lose your game.

Carol-38

https://community.king.com/en/candy-crush-saga/discussion/593593/temu-ads-please-stop-using-the-temu-ads

Hi @sjdred Welcome to the Community 🤗 I don't stop moaning and reporting the Temu adverts. Just about everyone crashes and closes my game as well. I have contacted Player Support 3 times, but nothing seems to be happening to put the adverts right.

All you can try doing is contacting Player Support like I did. You can do that directly through your game:

Open your game and click on the Pink Cogwheel, top right of your map, then go to ⬇️

Account & Help → Help Center → choose the relevant topic → scroll down → Contact Us / Chat With Us. When you get to Kingsley the bot, explain what has happened.

Once you've done all of that, you will receive an automated email reply, you will need to explain it all again on that, what has happened. It isn't a quick process but good luck, and maybe if enough report it they may listen, and do something about it 👍