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I lost my 60 gold bars and super color bomb due to game freeze issue. It’s been 2 days candy crush support doesn’t contact me .
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Hello again @Itssumera🙋♀️
I am sorry to know that you are experiencing game freezing issue also in your game!
I have just responded to your other question about 👉missing reward!
You said you lost 60 Gold bars! Are those GB part of the missing reward from your previous question OR did you spend those gold bars to purchase boosters, etc.,
Which device are you using to play the game?
Can you please tell me when your game is freezing? Is it in middle of playing a level or after watching an Ad or when the special candies are activated?
Did you write to the King Player Support team from your game App and did not hear back yet? Is that what you meant when you said "Candy Crush support did not contact you"?
If you can provide these details, we will be able to assist you better!🍫🍫
